Privacy Policy
Southern Roofing Co. of TN
Last Updated: September 27, 2026
1. Introduction
Southern Roofing Co. of TN is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your information when you use our websites and services, including service-related text messages, email communications, appointment reminders and website analytics. By using our services or opting in to our communications, you agree to this Privacy Policy and our Terms and Conditions at https://landing.srctn.com/terms-and-conditions.
2. Information We Collect
Contact information. Your name, email address, phone number and property address when you submit a form, book an appointment, call us or otherwise provide it to us.
Communications data. If you opt in, your messaging preferences and records of your SMS consent and opt-out activity.
Calls. If you call us, including calls answered by our automated receptionist, we may keep records of the call, such as your phone number and details of your request.
Usage and device information. Cookies and analytics tools may collect your IP address, browser type, pages visited and how you interact with our websites.
Advertising information. If you arrive from one of our Google ads, the click identifier Google attaches to that visit.
Appointment and service data. Details of the appointments and services you request from us.
3. How We Use Your Information
We use your information to: provide the services you request and support you; send appointment confirmations and reminders; send text messages and emails you have consented to receive; measure and improve our website and advertising; keep records of consent and opt-outs; and protect our business and users, including fraud and security monitoring.
SMS Opt-In. You may opt in to receive text messages from Southern Roofing Co. of TN by entering your phone number and checking the SMS consent box on our booking form at https://landing.srctn.com/booking-page. By opting in, you consent to receive appointment confirmations, scheduling follow-ups and service-related text messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for help. Consent to receive text messages is not a condition of purchase.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to understand how our websites are used and to measure our advertising. We use PostHog for website analytics and Google's measurement tag for Google Ads. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
5. Advertising and Conversion Measurement
When you become a lead, by submitting a form or by giving your details to our team or our automated receptionist by phone, we may share a hashed (irreversibly scrambled) form of your email address or phone number with Google, along with the value we assign to that enquiry. Google acts as our data processor and uses this only to match your enquiry to an ad click and report the result to us. You can control how Google personalizes ads at myadcenter.google.com.
6. How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data or consent information with third parties or affiliates for marketing or promotional purposes. We share information only in these limited cases:
Service providers. Vendors who help us deliver our services, such as text message and email delivery, customer support, scheduling and analytics. They may use the information only to perform services for us.
Legal and safety. When required by law, or to protect the rights, safety and security of Southern Roofing Co. of TN, our users or others.
Business transfers. If Southern Roofing Co. of TN is involved in a merger, acquisition or asset sale, information may be transferred as part of that transaction. Any successor must honor this Privacy Policy.
Third-party sharing. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Your Choices
SMS opt-out. Reply STOP to any message at any time. We will send one confirmation message and no further texts unless you opt in again.
Email opt-out. Click the unsubscribe link in any marketing email.
Access and correction. Contact us to request access to, correction of or deletion of your personal information, subject to applicable law.
SMS/Text Message Program
Southern Roofing Co. of TN sends service-related text messages: appointment confirmations and reminders, scheduling follow-ups and updates on service requests. We do not send marketing or promotional texts.
Opt-in: Check the SMS consent box on our booking form at https://landing.srctn.com/booking-page and enter your mobile number. Consent is not a condition of purchase.
Message frequency: Message frequency varies.
Message and data rates: Message and data rates may apply.
Opt-out: Reply STOP to any message. You will receive one confirmation message and no further texts unless you opt in again.
Help: Reply HELP, email info@srctn.com or call (615) 882-4039.
8. Data Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
9. Children's Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy. The updated version will be posted here with a new Last Updated date.
11. Contact Us
Southern Roofing Co. of TN
2929 Kraft Dr., Nashville, TN 37204
Phone: (615) 882-4039
Email: info@srctn.com